Rebuilding the Mortgage Journey | Mambu, nCino & Publicis Sapient | The Fintech Show #166

In this episode of the Fintech Show brings together three leading voices from across the lending‑technology ecosystem: Adam Archibald of Mambu, Ben Ussher‑Stanley of nCino, and Sumitpal Ghuman of Publicis Sapient. Together, they explore how the long‑standing reliance on monolithic banking systems is giving way to a modern, modular approach built on cloud, APIs and AI.

Across the discussion, the trio outline how lenders are increasingly moving toward best‑of‑breed architectures, pairing nCino’s origination, workflow and automation capabilities with Mambu’s flexible, cloud‑native core and Publicis Sapient’s transformation expertise. This partnership model enables lenders to accelerate product changes, reduce operational complexity, improve broker and customer journeys, and free up human talent to focus on judgement rather than manual processing.

They also examine how modern API‑first design unlocks new opportunities in areas such as underwriting, data orchestration, lifecycle servicing and responsible AI adoption. The conversation highlights how lenders can scale transformation safely, build credibility with brokers, and prepare for a future where market expectations and regulatory demands evolve rapidly.

Overall, the video offers a comprehensive look at how Mambu, nCino and Publicis Sapient are helping financial institutions modernise their mortgage operations and build future‑ready lending platforms.