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Wednesday, May 06, 2026
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OakNorth hires Jessica Reiter as new CMO and Anya Darrow as VP of customer success

OakNorth has announced the appointment of two tech veterans – Jessica Reiter as its CMO and Anya Darrow as its Vice President of Customer Success.

Both women are about to be key members of the business Executive Leadership Team.

Read also: Starling Bank is about to raise £200m in funding round

Jessica Reiter joins OakNorth as an experienced brand strategist, proven at innovating and leveraging marketing to drive business results and scale companies. Jess spent nearly four years as the CMO at C3.ai, where she drove the execution of its global marketing plan and helped the company achieve broad market leadership recognition.

Prior to OakNorth, Jess was also the CMO at CyberGRX, a Series-D cybersecurity platform focused on third-party cyber risk management. At OakNorth, Jess will own the global brand positioning and marketing strategy to align with and deliver on the business’ goals.

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Anya Darrow joins OakNorth with two decades of experience building and scaling technical services, product development, customer success, and business operations for enterprise software companies, collaborating with founders and C-suite to deliver solutions tailored to the market and the moment.

Prior to OakNorth, she served at Okta as VP of IT supporting Okta’s growth from a late-stage start-up through to its IPO and served at C3.ai leading Product Development and Global Services. Anya will head OakNorth’s Customer Success globally, including implementation services, support services, and change management.

Peter Grant, OakNorth’s COO, said: “Jess and Anya have significant experience working across multi-billion-dollar enterprise software companies and hyper-growth tech start-ups alike, bringing an enormous amount of knowledge and expertise to their respective roles and the OakNorth leadership team.”

“They join at an incredibly exciting time for the business and a seminal moment for the commercial lending industry which is undergoing a wave of transformation,” he added.

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