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Vanquis launches the Vanquis Benefits Checker, a digital tool powered by InBest AI, helping customers identify unclaimed benefits and social tariffs to improve financial wellbeing and inclusion across the UK.

October 17 2025

Vanquis Launches Benefits Checker to Help Customers Access Millions in Unclaimed Support

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Vanquis today announced the launch of the Vanquis Benefits Checker, a new digital tool designed to help customers quickly and easily identify benefits and social tariffs they may be entitled to, ensuring fewer households miss out on vital financial support.

£24.1 billion of income-related benefits and social tariffs in Great Britain go unclaimed every year. The Vanquis Benefits Checker aims to close that gap for its customers by making it simple to discover and access support they are eligible for.

The new service follows a successful pilot partnership with Fair Finance, which has already helped more than 11,000 people identify and claim over £17 million in benefits since December 2024 through a decline referral programme.

Driving financial inclusion and long-term resilience

Both these initiatives align with regulators’ calls for firms to take proactive, collaborative steps to improve customer wellbeing and is in line with the UK Government’s commitment to develop a National Strategy for Financial Inclusion, in partnership with the financial services sector and the Financial Inclusion Committee.

Ian McLaughlin, CEO of Vanquis, said: “Helping customers access the benefits they’re entitled to is a powerful way to ease financial pressure, reduce reliance on borrowing, and support a more secure future. Too many low-income households miss out, and we’re determined to change that.”

Empowering customers through technology

The Vanquis Benefits Checker, powered by the InBest AI platform, uses a simple, guided questionnaire to identify potential benefit entitlements, including Universal Credit, Pension Credit, Disability and Carer’s Allowances, and more. Customers answer a few straightforward questions about their household, income, and living situation, and are then directed to the official pages where they can apply for relevant benefits.

As part of Vanquis’ broader digital transformation strategy, a new customer app will launch in Q1 2026. Benefits-checking functionality and market-leading features from Snoop will be rolled out progressively throughout the year, empowering customers with greater control over their finances and helping them make their money work harder.

Vanquis Benefits Checker – how it works

  1. Answer simple questions – about your living situation, income, and household.
  2. Get tailored results – instantly see which benefits or support you may be eligible for.
  3. Apply directly – click through to official web pages to start your benefit applications.

People In This Post

Ian McLaughlin

Ian McLaughlin

Vanquis Banking Group

Companies In This Post

Vanquis Banking Group

Vanquis Banking Group
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