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FCCI Insurance Group Transforms Customer Experience with Glia Call Center and Digital Customer Service
January 17 2025
Glia, the leader in customer interaction technology, and FCCI Insurance Group (FCCI) today announced that […]
Glia Introduces Latest AI Innovations, Including Glia Quality AnalystGPT
January 3 2025
Glia, the leader in customer interaction technology, has extended the powerful capabilities of its Responsible […]
Glia Doubles Down on Channel and Hires Ray Hicken as Executive Channel Advisor
December 18 2024
Glia, the leader in customer interaction technology, today announced that channel ecosystem powerhouse Ray Hicken […]
Contact Center Technology Pioneer Michael Tessler Joins Glia’s Board of Directors
December 13 2024
Glia, the leader in customer interaction technology, today announced that collaboration, contact center industry leader […]
Frankenmuth Credit Union Partners With Glia to Transform Member Interactions
December 10 2024
Glia, the leader in customer interaction technology, today announced a partnership with $1.4 billion-asset Frankenmuth […]
Glia’s Continued Momentum Redefines Insurance Industry Interactions
November 13 2024
Glia, the leader in customer interaction technology, today detailed its ongoing momentum within the insurance […]
Chad Haydar Joins Glia as Senior Vice President of Alliances & Channels
October 23 2024
Glia, the leader in customer interaction technology, has appointed Chad Haydar as Senior Vice President […]
Solutions by Text and Glia Partner, Strengthening Digital Customer Interactions for Banks and Credit Unions
October 23 2024
Solutions by Text (SBT) and Glia today announced a strategic partnership that enables consumer finance […]
Insurity Announces Glia to Deliver Keynote on Enhancing Insurance Interactions with AI at Excellence in Insurance
October 16 2024
Insurity, the leading provider of cloud-based software for insurance carriers, brokers, and MGAs, has announced […]
Coconut Software and Glia Partner to Further Unify Interactions
October 10 2024
Coconut Software, a leading provider of appointment scheduling, in-branch queuing, and video banking software for […]
Glia Launches Unified Interactions Index Online Calculator
October 4 2024
Glia, the leader in customer interaction technology, today announced the launch of its Unified Interactions […]
Glia Launches ChannelLess® AI-Powered Interactions for Financial Services
August 28 2024
Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful […]
Glia Delivers Unified Interactions to CU*Answers’ Digital Banking Platform
June 25 2024
The leader in customer interaction technology, Glia delivers unified interactions in a strategic partnership with […]
Glia Brings Unified Interactions to NCR Voyix’s Mobile Banking App
June 18 2024
Glia, a leader in customer interaction technology, has successfully integrated its unified interaction capabilities into […]
Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions
May 20 2024
Glia, the leader in customer interaction technology, today launched Glia Cortex, the first responsible AI […]
Rebecca Martin Joins Glia as Chief Marketing Officer
January 3 2024
Glia, the customer interaction leader unifying Digital Customer Service (DCS), call center and automation on […]
Glia Launches New AI Tools for Financial Institutions
November 1 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, […]
Glia’s Digital Interaction Solutions Now Available within Lumin’s Digital Banking Platform via New Partnership
October 12 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on […]
Glia and Insurity Partner to Enhance Claims Management Process for Customers and Agents
September 26 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone, and automated self-service on […]
Acadia Federal Credit Union Drives New Efficiencies by Centralizing Member Service on the Glia Interaction Platform
August 8 2023
Acadia Federal Credit Union has digitally transformed member services with Glia, adding convenient digital-first service […]
Glia Expands Executive Team with Chief Product Officer Jay Choi
May 4 2023
Glia, unifying digital, phone and automated customer interactions on a single platform, has created a […]
Glia Launches Voice Banking Virtual Assistants
April 27 2023
Glia, the leading provider of Digital Customer Service (DCS), today announced a voice banking solution […]
Glia Hosts Annual DCS Summit to Shape the Future of Digital Customer Service
March 8 2023
Glia, the leading provider of Digital Customer Service (DCS), is hosting its third annual DCS […]
New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform
February 22 2023
Glia has partnered with ebankIT to bring its Digital Customer Service (DCS) solution to ebankIT’s […]
Listerhill Credit Union Boosts Sales with Digital-First Service Powered by Glia
February 7 2023
Listerhill Credit Union has streamlined online member support with Glia, the leading provider of Digital Customer […]
Paul Sheets Joins Glia as Executive Vice President of Customer Success and Services
November 15 2022
Glia, the leading provider of Digital Customer Service (DCS), has appointed veteran Qualtrics executive and Danaher alum […]
Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions
October 31 2022
Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a […]
Glia CEO Honored by Goldman Sachs for Entrepreneurship for a Second Consecutive Year
October 12 2022
Goldman Sachs is recognizing Glia CEO and Co-Founder Dan Michaeli as one of the Most Exceptional […]
DCI Partners with Glia to Help Financial Institutions Provide a Superior Customer Experience
September 1 2022
Data Center Inc. (DCI), the privately-owned developer of digital banking and fintech processing solutions, today […]
Glia Launches Glia Virtual Assistants for Digital Banking
July 26 2022
Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve […]
Glia and Access Softek Partner to Expand Digital Customer Service
July 19 2022
Glia, the leading provider of Digital Customer Service, today announced a strategic partnership with Access Softek, an omnichannel digital […]
Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service
June 24 2022
Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot […]
Glia Named a 2022 Best Place to Work in Financial Technology
June 8 2022
Glia, the leading provider of Digital Customer Service, has been named one of the 2022 Best […]
Duck Creek Technologies and Glia Form Strategic Alliance
March 4 2022
Duck Creek Technologies, a leading, global technology solutions provider to the property and casualty (P&C) […]
Glia and Sureify Partner to Transform Life Insurance Carriers’ Real-Time Interactions with Policyholders
February 17 2022
Sureify, an insurtech leader working to modernize the life insurance industry with its modular enterprise […]
Glia and Clinc Partner to Transform the Customer Experience for Financial Institutions
December 10 2021
Glia, a leading provider of Digital Customer Service, today announced its partnership with Clinc, a leader in […]
Glia Partners with Kasisto to Incorporate AI into its Digital Customer Service Platform
September 15 2021
Glia, a leading provider of Digital Customer Service, has partnered with Kasisto, creators of KAI, a leading […]
Ideal Credit Union Launches Glia’s Digital Member Service Platform
August 19 2021
Glia, a leading provider of Digital Customer Service, today announced that Ideal Credit Union has successfully […]
Fintech
Glia Introduces Latest AI Innovations, Including Glia Quality AnalystGPT
January 3 2025
Glia, the leader in customer interaction technology, has extended the powerful capabilities of its Responsible […]
Glia Doubles Down on Channel and Hires Ray Hicken as Executive Channel Advisor
December 18 2024
Glia, the leader in customer interaction technology, today announced that channel ecosystem powerhouse Ray Hicken […]
Frankenmuth Credit Union Partners With Glia to Transform Member Interactions
December 10 2024
Glia, the leader in customer interaction technology, today announced a partnership with $1.4 billion-asset Frankenmuth […]
Solutions by Text and Glia Partner, Strengthening Digital Customer Interactions for Banks and Credit Unions
October 23 2024
Solutions by Text (SBT) and Glia today announced a strategic partnership that enables consumer finance […]
Coconut Software and Glia Partner to Further Unify Interactions
October 10 2024
Coconut Software, a leading provider of appointment scheduling, in-branch queuing, and video banking software for […]
Glia Launches Unified Interactions Index Online Calculator
October 4 2024
Glia, the leader in customer interaction technology, today announced the launch of its Unified Interactions […]
Glia Launches ChannelLess® AI-Powered Interactions for Financial Services
August 28 2024
Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful […]
Glia Delivers Unified Interactions to CU*Answers’ Digital Banking Platform
June 25 2024
The leader in customer interaction technology, Glia delivers unified interactions in a strategic partnership with […]
Glia Brings Unified Interactions to NCR Voyix’s Mobile Banking App
June 18 2024
Glia, a leader in customer interaction technology, has successfully integrated its unified interaction capabilities into […]
Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions
May 20 2024
Glia, the leader in customer interaction technology, today launched Glia Cortex, the first responsible AI […]
Rebecca Martin Joins Glia as Chief Marketing Officer
January 3 2024
Glia, the customer interaction leader unifying Digital Customer Service (DCS), call center and automation on […]
Glia Launches New AI Tools for Financial Institutions
November 1 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, […]
Glia’s Digital Interaction Solutions Now Available within Lumin’s Digital Banking Platform via New Partnership
October 12 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on […]
Acadia Federal Credit Union Drives New Efficiencies by Centralizing Member Service on the Glia Interaction Platform
August 8 2023
Acadia Federal Credit Union has digitally transformed member services with Glia, adding convenient digital-first service […]
Glia Expands Executive Team with Chief Product Officer Jay Choi
May 4 2023
Glia, unifying digital, phone and automated customer interactions on a single platform, has created a […]
Glia Launches Voice Banking Virtual Assistants
April 27 2023
Glia, the leading provider of Digital Customer Service (DCS), today announced a voice banking solution […]
Glia Hosts Annual DCS Summit to Shape the Future of Digital Customer Service
March 8 2023
Glia, the leading provider of Digital Customer Service (DCS), is hosting its third annual DCS […]
Listerhill Credit Union Boosts Sales with Digital-First Service Powered by Glia
February 7 2023
Listerhill Credit Union has streamlined online member support with Glia, the leading provider of Digital Customer […]
Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions
October 31 2022
Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a […]
Glia CEO Honored by Goldman Sachs for Entrepreneurship for a Second Consecutive Year
October 12 2022
Goldman Sachs is recognizing Glia CEO and Co-Founder Dan Michaeli as one of the Most Exceptional […]
DCI Partners with Glia to Help Financial Institutions Provide a Superior Customer Experience
September 1 2022
Data Center Inc. (DCI), the privately-owned developer of digital banking and fintech processing solutions, today […]
Glia Launches Glia Virtual Assistants for Digital Banking
July 26 2022
Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve […]
Glia and Access Softek Partner to Expand Digital Customer Service
July 19 2022
Glia, the leading provider of Digital Customer Service, today announced a strategic partnership with Access Softek, an omnichannel digital […]
Glia Named a 2022 Best Place to Work in Financial Technology
June 8 2022
Glia, the leading provider of Digital Customer Service, has been named one of the 2022 Best […]
Glia and Clinc Partner to Transform the Customer Experience for Financial Institutions
December 10 2021
Glia, a leading provider of Digital Customer Service, today announced its partnership with Clinc, a leader in […]
Glia Partners with Kasisto to Incorporate AI into its Digital Customer Service Platform
September 15 2021
Glia, a leading provider of Digital Customer Service, has partnered with Kasisto, creators of KAI, a leading […]
Ideal Credit Union Launches Glia’s Digital Member Service Platform
August 19 2021
Glia, a leading provider of Digital Customer Service, today announced that Ideal Credit Union has successfully […]