Ingenico appoints Rogier Bronsgeest as Executive Vice President of Services & Support

Ingenico, the global leader in payment acceptance and services, is pleased to announce the appointment of Rogier Bronsgeest as Executive Vice President of Services & Support and a member of the Executive Committee, effective immediately.

Rogier will lead customer support, hardware services, and managed services, further strengthening Ingenico’s commitment to delivering high-quality, value-added solutions. In this role, he will assume global P&L responsibility for Hardware Services and Managed Services, collaborating closely with Regional Managing Directors and overseeing the Global Operations & Services (GO&S) leaders to drive operational excellence and service innovation.

Rogier’s leadership will be instrumental in leveraging services as a key driver of market differentiation, recurring revenue growth, and enhanced customer value.

With extensive experience in leading global service organizations, Rogier has a strong track record in transforming customer operations, improving service efficiency, and delivering exceptional customer experiences. Before joining Ingenico, he served as COO at Getronics, overseeing global operations and customer services. 

Alain Stoessel, Chief Operating Officer at Ingenico, commented: “Rogier Bronsgeest is a remarkable asset to our team. His proven expertise in transforming customer operations, optimizing service efficiency, and delivering outstanding customer experiences will be instrumental in building a strong, global Services & Support organization—driving innovation and helping to move commerce forward.”