Banking of the Future: Tandem Is Reshaping the Banking Experience With intive

Tandem Bank, an innovative, UK-based challenger bank focused on helping people save money whilst pushing for a sustainable future, has just launched its new banking platform along with introducing frictionless banking services for its consumers. intive, a global digital powerhouse and Tandem’s long-standing technology partner has been supporting this endeavor to guarantee the most effective and secure development of the bank’s platform and its flagship digital products.

Tandem, the Good Green Bank, recently overhauled its platform together with its revolutionary digital app, reflecting the bank’s commitment to keep up with its customers' expectations and offer the best user experience possible. By leveraging the newest technologies Tandem and intive have created a secure and scalable banking platform which aggregates numerous services and simplifies financial products’ optimization, whilst ensuring that sustainability goals and customer experience are not compromised.

“A new, rebuilt platform gives us the flexibility to develop and distribute tailored products to our customers better and quicker than ever. intive have been great in helping us achieve what we want on a technical basis without compromising our recent move to be the Good Green Bank. Their deep technical expertise, proactive attitude and huge domain knowledge were crucial to making this happen.” – said Noam Zeigerson, Chief Data and Technology Officer at Tandem Bank.

intive has been collaborating with Tandem Bank since 2015, providing expert services in UX design, product development and optimization, mobile engineering, backend engineering, AI, machine learning and Big Data.

Despite the challenges posed by the Covid-19 pandemic, it took just 12 months for Tandem and intive to develop the new platform, onboard more than 1,500 Beta customers and execute a smooth and secure migration of the entire customer base, deposits and mortgages books. The future-ready platform’s architecture was developed based on the selection of cutting-edge technologies, including a resilient cloud computing infrastructure, and with a significant focus on machine learning and predictive analytics.

“We are proud to be the top technology partner for Tandem for over 6 years. From the very beginning, our cross-functional teams have worked hand-in-hand to create a perfect digital banking experience for Tandem’s customers. It’s so rewarding to see how our contribution translates into advanced, reliable solutions that are strengthening Tandem’s position on the market.” – said Rahul Chhabra, VP, Head of BU Fintech at intive.