Vyntra on the Rise of Transaction Observability

At SIBOS 2025, Antoine Cuypers, Director of Strategic Alliances and Key Accounts at Vyntra Belgium, discussed how the company—born from the merger of Intix and Edgardians—is shaping the future of transaction visibility in global finance.

According to Cuypers, the foundation of modern banking is no longer just processing speed; it’s customer experience and reputation. “If you process my transaction correctly, it’s expected,” he said. “But if something goes wrong, that’s when the customer notices.” In this environment, transparency across the transaction lifecycle has become a strategic differentiator rather than a technical feature.

Vyntra’s mission centres on transaction observability—the ability to provide a single version of the truth across an institution’s entire network. This means monitoring transaction health in real time, not from an IT lens, but from a business performance perspective. For banks handling high volumes or complex cross-border payments, this approach ensures issues are detected early and resolved before they impact customers.

Cuypers believes that as more institutions adopt this visibility-first mindset, observability will become a de facto standard in financial operations. The industry’s growing alignment around ISO 20022 is also paving the way for shared data frameworks and interoperability. By passing enriched information “along the rail” through centralised structures, he argues, banks could drastically reduce duplicated compliance checks and manual interventions.

The result? Lower operational friction, improved transparency, and stronger collaboration between financial institutions. For Vyntra, transaction observability isn’t just a tool — it’s a philosophy redefining what reliability and trust mean in the digital payments era.