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About Eltropy
https://eltropy.com/About Eltropy
Eltropy is the leading enterprise-wide digital conversations platform for community financial institutions (CFIs). Its AI-driven communications tools empower CFIs to communicate, automate, improve operations and engagement, and increase productivity across the institution while maintaining the highest standards of security and compliance. Using Eltropy’s platform, CFIs can connect with their consumers anytime, anywhere via Text, Video, Secure Chat, co-browsing, screen sharing, chatbot technology, and integration solutions — all integrated into a single platform. For more information, visit eltropy.com.
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Eltropy Unveils EMERGE 2026 Agenda: Four Days of AI Innovation, Strategic Sessions, and Peer Learning
January 16 2026
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the complete agenda for EMERGE 2026, taking place April 21-24, 2026, in Santa Clara, California.
Cobalt Credit Union Deploys Eltropy AI Voice, Achieving 83% Session Containment Rate
January 6 2026
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that Cobalt Credit Union has successfully deployed Eltropy AI Voice, achieving an 83% session containment rate while maintaining high member satisfaction. The Nebraska-based credit union, proudly rooted in serving military members and their families, now serves a growing community of members across the region and nationwide. Cobalt is among the first DNA core system clients to implement the solution, demonstrating how conversational AI can deliver 24/7 member support without sacrificing service quality.
Eltropy Launches E-Notary to Enable Same-Day Loan Closings for Credit Unions and Community Banks
December 15 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the launch of E-Notary, allowing CFIs to complete secure, state-compliant electronic notarizations during live video banking sessions. The new capability addresses a critical operational bottleneck that delays loan closings by days or weeks and drives member abandonment.
Southland Credit Union Selects Eltropy Through Partnership with Alkami
November 21 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that Southland Credit Union (Southland) has selected Eltropy's unified conversations platform through its partnership with Alkami Technology, Inc. (Nasdaq: ALKT), a digital sales and service platform provider for financial institutions in the U.S.
Eltropy Introduces "Safe AI Strategy" eBook to Guide Credit Unions and Community Banks Through Responsible AI Adoption
November 11 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today introduced its "Safe AI Strategy for Community Financial Institutions" eBook. This strategic guide offers credit unions and community banks practical guidance for navigating AI implementation through a framework built on trust, fairness, and security.
Guardian Credit Union Completes Lending in One Conversation with Eltropy's AI-Powered Digital Platform
October 20 2025
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Guardian Credit Union has moved its entire lending workflow to text messaging using Eltropy's secure platform integrated with Sync1 Systems.
First City Credit Union Modernizes Member Communications with Eltropy
October 6 2025
Eltropy, the leading AI-powered digital conversations platform for community financial institutions, announced today that First City Credit Union has selected its Unified Platform to improve how it communicates with members across all departments and channels. The partnership is a key step in the credit union's progress towards becoming a digital-first organization.
Eltropy Delivers Exclusive Early Access to Rich Communication Services (RCS) for Community Financial Institutions
October 1 2025
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced exclusive early access to Rich Communication Services (RCS), giving credit unions and community banks the same branded messaging capabilities that major banks reserve for their premium communications.
Eltropy Launches Unified, Self-Serve Payment System for Credit Unions and Community Banks
September 24 2025
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced the launch of Eltropy Payments, an enterprise-ready payments system designed to reduce transaction costs, provide flexible payment options, and deliver a seamless, consumer-friendly payment experience.
Eltropy Launches AI Voice Agents for Community Financial Institutions
September 3 2025
Eltropy announced the general availability of the next generation of Eltropy AI Voice Agents
Eltropy Platform Now Integrates with Over 50 Core Systems and Essential Fintech Solutions
August 19 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its unified offering, Eltropy One Platform, now features over 50 integrations with essential systems used by credit unions and community banks. This expanded ecosystem equips CFIs to boost operational efficiency and deliver more valuable experiences for their members and customers.
Eltropy to Launch AI Certification for Credit Union and Community Bank Employees Following Hands-On Success at EMERGE 2025
July 15 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the upcoming launch of its on-demand AI Certification Program designed for credit union and community bank employees across every function – from frontline service to back-office operations.
Eltropy Video Banking Now Fully Integrated into Unified Conversations Platform
July 11 2025
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced that Eltropy Video Banking is now fully embedded within the company's Unified Conversations Platform. Eltropy’s platform-backed Video Banking allows CFIs to deliver secure, face-to-face banking services anytime, anywhere, turning any device into a virtual branch while maintaining the personal touch that sets community institutions apart.
Eltropy Introduces Collections 2.0 Suite to Help Community Financial Institutions Combat Rising Delinquencies
June 24 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the launch of its Collections 2.0 Suite.
Eltropy Accelerates Industry Presence With Participation in Over 25 Credit Union and Community Bank Events in Two Months
May 13 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs) today announced its expanded presence across the financial services industry with participation in more than 25 credit union and banking events over May and June 2025. Following a successful showing at the MeridianLink Live conference, Eltropy continues to demonstrate the capabilities of its industry-leading Unified Conversations Platform.
CFI Trailblazers to Lead Eltropy's EMERGE 2025
March 28 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an exciting lineup of distinguished industry speakers for its third annual EMERGE conference, taking place April 22-25 at the InterContinental San Francisco.
ABNB Federal Credit Union Chooses Eltropy's AI-Powered Unified Conversations Platform to Modernize Member Communications
March 18 2025
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Hampton Roads-headquartered ABNB Federal Credit Union has selected Eltropy's unified platform to improve their member communication strategy across all departments and channels.
Eltropy Advances Digital Lending for Credit Unions and Community Banks Through Its Partnership With MeridianLink
February 14 2025
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its 100th […]
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks
January 7 2025
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 […]
TruStone Financial Credit Union Reduces Call Volume 20% with Eltropy AI Chatbot
November 22 2024
TruStone Financial Credit Union has significantly improved its member service capabilities through the implementation of […]
Tennessee Credit Union League CRO Highlights Strategic Tech Integration as Key to Credit Union Success
November 18 2024
As credit unions face mounting pressure to modernize while controlling costs, Tennessee Credit Union League […]
Eltropy Leads Credit Unions and Community Banks into New “Safe AI” Era with Comprehensive AI Suite
July 24 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the general […]
AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy's Leadership Summit
July 19 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), announced its third annual […]
Eltropy Announces Key Enhancements to Unified Conversations Platform
June 26 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has announced significant enhancements […]
Eltropy Launches Voice+, Unifying Voice and Digital for Community Financial Institutions
May 17 2024
Eltropy, a pioneering conversations platform for credit unions and community banks, has launched Voice+, integrating […]
Credit Unions and Community Banks Embrace Eltropy's AI-Powered Conversations Platform As Delinquencies Rise
May 9 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), announced that credit unions […]
Eltropy Takes Center Stage at Over 15 Credit Union Events in Two Months
May 3 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has announced the company’s […]
GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference
March 20 2024
Eltropy, the leading AI-powered unified conversations platform for community financial institutions, will showcase its latest […]
The Largest Credit-Union Advocacy Event to Showcase Eltropy’s AI-Powered Unified Digital Conversations Platform
February 27 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), will showcase its latest […]
Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024
February 9 2024
Eltropy, the leading AI-powered conversations platform for credit unions and community banks (CFIs), announced that […]
Eltropy Streamlines In-Branch Experiences With New Lobby Management Capability
January 19 2024
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the launch of […]
Eltropy Celebrates 600 Customer Milestone
January 5 2024
Eltropy, the leading digital conversations platform, announced it has surpassed 600 community financial institutions (CFI) […]
Eltropy Collaborates with Jack Henry’s Banno Digital Banking Platform
December 8 2023
Eltropy, a leading digital conversations platform for community financial institutions (CFIs), announced today that Eltropy’s […]
Eltropy Announces Integration with Portico from Fiserv for Enhanced Credit Union Member Engagement
November 8 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced its integration […]
Eltropy Earns Spot on Inc.’s Power Partner Awards List for Second Consecutive Year
October 24 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), has been recognized in […]
Eltropy Unveils Industry’s First Unified Digital Conversations Platform for CFIs
October 11 2023
Eltropy announced that it has revamped its Video Banking and fully integrated it with its […]
Eltropy and Origence Partnership Elevates Loan Origination Experience for Consumers
July 25 2023
Eltropy, the leading digital communications platform for community financial institutions (CFIs), and Origence, the leading […]
Texas Bay Credit Union Partners with Eltropy to Elevate Member Experience Through Expanded Digital Communication Channels
July 20 2023
Eltropy, the leading enterprise-wide digital conversations platform for community financial institutions, today announced it has partnered with […]
Community Financial Institutions Counter Fraud with Video Verify from Eltropy
July 4 2023
Credit unions and community banks, facing a surge in sophisticated fraud along with the challenge […]
Video Banking Evolution: Eltropy Empowers Community Financial Institutions to Delight Consumers
June 9 2023
Eltropy, the trailblazing digital conversations platform empowering community financial institutions (CFIs), announced the surging demand […]
Eltropy to Host Webinar on How CFIs Can Set Themselves Up for Success with ChatGPT
June 2 2023
Eltropy, the leading digital conversations platform for community financial institutions, is pleased to announce an […]
Cyprus Credit Union Chooses Eltropy as Its Digital Conversations Platform
May 26 2023
Eltropy, the leading digital conversations platform for community financial institutions, is excited to announce that […]
American Banker Recognizes Eltropy CEO Ashish Garg as an Innovator of the Year for 2023
May 16 2023
Eltropy, the leading digital conversations platform for community financial institutions, is thrilled to announce that […]
Eltropy Expands Video Notary Footprint to 21 States, Speeding Up the Loan Approval Process
May 12 2023
Eltropy, the leading digital conversations platform for community financial institutions, today announced the approval of […]
Video Banking for Credit Unions and Community Banks Enters a New Era with Eltropy
May 5 2023
Eltropy, the leading digital conversations platform for community financial institutions, announced it has added new […]
Eltropy’s User Conference Brings Digital Conversations and AI to the Forefront for CFIs
April 21 2023
Eltropy, the leading digital conversations platform for community financial institutions, is excited to announce its […]
Credit Union Industry Strong and Resilient Amid Silicon Valley Bank Collapse
March 28 2023
In the wake of the recent collapse of Silicon Valley Bank (SVB) and other banks, […]
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges
March 17 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the latest upgrade […]
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges
March 17 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the latest upgrade […]
Eltropy Brings Sunshine to California Credit Unions with “Digital Conversations For CFIs” Tour of the Golden State
March 8 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), is excited to announce […]
Eltropy Launches Video Verify for Fraud Prevention
March 1 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced the launch […]
Eltropy Introduces Revolutionary “Digital Conversations Platform”
February 27 2023
Eltropy today announced the introduction of a first-of-its-kind Digital Conversations Platform — designed specifically for […]
Innovative Eltropy Integrates Q2's Leading Digital Banking Platform
February 8 2023
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced an integration […]
Eltropy Partners With Akuvo to Embed Texting Into Collections of Credit Unions
January 27 2023
Eltropy, the leading digital communications platform for community financial institutions (CFIs), announced it has partnered […]
Eltropy Celebrates Historic 2022, Adding 300 New Credit Union and Community Bank Customers
January 6 2023
Eltropy, the leading digital communications platform for community financial institutions (CFIs), today celebrated the completion […]
Credit Unions Must Factor in Multi-Factor Authentication in the Fight Against Fraud
December 16 2022
While financial crime has been around since the dawn of time, a recent rise in […]
