About Saahil Kamath

Eltropy, the trusted leader in unified conversations, today launched the industry’s first Agentic AI platform for credit unions. The platform provides a safe environment where AI agents can be created, governed, integrated, and deployed. It unites the three key stakeholders of the credit union ecosystem:

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that Cobalt Credit Union has successfully deployed Eltropy AI Voice, achieving an 83% session containment rate while maintaining high member satisfaction. The Nebraska-based credit union, proudly rooted in serving military members and their families, now serves a growing community of members across the region and nationwide. Cobalt is among the first DNA core system clients to implement the solution, demonstrating how conversational AI can deliver 24/7 member support without sacrificing service quality.

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today introduced its "Safe AI Strategy for Community Financial Institutions" eBook. This strategic guide offers credit unions and community banks practical guidance for navigating AI implementation through a framework built on trust, fairness, and security.

Eltropy announced the general availability of the next generation of Eltropy AI Voice Agents

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the upcoming launch of its on-demand AI Certification Program designed for credit union and community bank employees across every function – from frontline service to back-office operations.

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the general […]