The Clearing House's Elena Whisler on the Digital Takeover of B2B2C
By Lauren Towner · 23 November 2022
The Clearing House's Elena Whisler discusses the rapid increase in digital B2B payments throughout the pandemic and the similarities businesses share with individual consumers. Whisler explains that the real digital takeover has been in B2C transactions, with more merchants and SMEs in the U.S. offering digital wallets as a payment method - this paves the way for FIs to provide further digital capabilities to their clients.