Mike Walters, Form3 - How has the payments industry changed over the last year?
By Lauren Towner · 2 December 2021

Form3’s Chief Product Officer, Mike Walters, discusses with Ali Paterson about how the payment industry has changed over the last year. The COVID-19 pandemic has been challenging for most industries, and many changes came with it, which has driven a change in customer behavior towards digital and contactless transactions.