FinovateEurope 2022 with Jason Smith, MoEngage

We caught up with Jason Smith, VP of Sales at MoEngage, an insights-led customer engagement platform for the customer-obsessed marketers and product owners, at Finovate Europe 2022. He discusses how we can start making digital experiences ‘more human’, the necessity for large financial institutions to understand the individual customer and the future use cases in banking in the next couple of years.