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Real-Time Payments: Pre-Verification Helps, In-Flight Detection Matters Most | Part 6 | Bottomline
There’s a strong focus on defending real-time payments across the whole payments journey, before, during, […]
Arlanda Express improves customer service with the help of Trustly
In an effort to constantly develop its customer relations, Arlanda Express, Stockholm’s fastest train transfer […]
Ahoy! Insurance & American Sailing Announce Strategic Partnership
Ahoy! Insurance today announced a new partnership with American Sailing (ASA). The partnership significantly expands […]
Investec automates payments investigations with valantic FSA’s FinCase
Investec has successfully bolstered its commitment to outstanding customer service with the implementation of financial […]
Zego transforms claims management with in-house team
Leading commercial motor insurer, Zego, has announced a significant advancement in its claims handling capability, […]
Insurers must invest more in customer experience technology or risk losing business, say brokers and agents
Insurance carriers who prioritize technology investments that make it easier for brokers and agents to […]
Berlin Insurtech INZMO launches ChatGPT powered chatbot, NIMO, to enhance customer service
INZMO, the leading Berlin insurtech building the financial ecosystem to serve the European rental industry, […]
OCB Wins Big at the 10th Edition of Global Brand Awards
Orient Commercial Joint Stock Bank (OCB) achieved remarkable success at the 10th edition of the […]
Nirav Patel, CEO, Andaria Talks About B2B Payments and Embedded Finance
The ePay Europe team interviewed Nirav Patel, CEO of Andaria, to get his thoughts on […]
Carrefour and MoneyGram Join Forces to Broaden Financial Service Offerings to Carrefour Customers
Carrefour Group and MoneyGram International, Inc., a leading global financial technology company that connects the […]
Unity Mutual Announces Ben Pears as New Insurance Director
Unity Mutual, the financial services arm of non-profit mutual the Oddfellows, has announced the appointment […]
Chip Announces Appointment of New COO to Oversee Rapid Expansion
Chip, the innovative wealth app providing one easy place for savings and investments, has hired […]
Glia Hosts Annual DCS Summit to Shape the Future of Digital Customer Service
Glia, the leading provider of Digital Customer Service (DCS), is hosting its third annual DCS […]
Causality Link Statement in recognition of content creators
US Supreme Court Justice Neil Gorsuch has said that laws protecting online platforms’ freedom of […]
New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform
Glia has partnered with ebankIT to bring its Digital Customer Service (DCS) solution to ebankIT’s […]
Tandem Bank customer service ratings at an all time high despite COVID-19 crisis
Tandem Bank is currently receiving record levels of contacts, yet despite this the business is very proud to announce it’s customer satisfaction scores have risen to their highest ever level at over 93 per cent.
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