About Craig Keller

I am a business leader with a record of achievement in business line development, business optimization, cash infusions, cost mitigation, cost reduction, and low-cost sourcing. I have extensive experience working in global multi-site businesses within the BPO, Healthcare, Financial, Commercial, Production, and Industrial fields with blue chip and reorganizing companies ranging from $700m to $18b annual revenues. My success is driven by my strong analytical, leadership, and business strategy experience. I have a proven track record of optimizing company utilization, cash generation, and spending practices through collaboration with operational, functional, financial, and business leads. A business leader with a record of achievement in business line development, cost reduction, low cost sourcing and supplier relationship management. Extensive experience of working in global multi-site businesses within the BPO, ARM, CRM, Environmental, Waste services, recycling management, Healthcare, and Industrial Contracting fields with blue chip companies ranging from $700k to $18B revenues, managing annual spends of up to $8.4B. Strong analytical, leadership, and business strategy experience with a proven track record on optimizing both company utilization and spend practices. Accomplishments • Devised and developed an overall business plan and operational strategy including company overview, financials, competitive landscape, and operational details surrounding Organics Collections and management. • Completed company operating and associated subscription agreements required for start-up and investors • Developed cross functional milestone plan for post funding activities for Sales, Operations, IT, HR, and Finance • Led and constructed a move of a 500 seat call center in the Philippines under budget and on-time resulting in $1.2m cost savings • Produced cost reductions and savings in excess of $120 million dollars for PSC over an 8-year span • Increased EBITDA contribution by 10% in 2009 • Negotiated and implemented over 95 MSA’s, on over $450-million in annual spend • Generated and contributed $40 million cash to bottom line in 2009 EOY statements • Developed go-to-market strategies for organics recovery services • Participated in various sessions with major Wall Street investors regarding market movements, overall strategies, and emerging technologies. Leveraged as a market expert in the waste industry. • Establishing MSA’s and vendor management policies and procedures for a $2 billion-dollar financial organization with heavy IT and telecom expense lines.I am a business leader with a record of achievement in business line development, business optimization, cash infusions, cost mitigation, cost reduction, and low-cost sourcing. I have extensive experience working in global multi-site businesses within the BPO, Healthcare, Financial, Commercial, Production, and Industrial fields with blue chip and reorganizing companies ranging from $700m to $18b annual revenues. My success is driven by my strong analytical, leadership, and business strategy experience. I have a proven track record of optimizing company utilization, cash generation, and spending practices through collaboration with operational, functional, financial, and business leads. A business leader with a record of achievement in business line development, cost reduction, low cost sourcing and supplier relationship management. Extensive experience of working in global multi-site businesses within the BPO, ARM, CRM, Environmental, Waste services, recycling management, Healthcare, and Industrial Contracting fields with blue chip companies ranging from $700k to $18B revenues, managing annual spends of up to $8.4B. Strong analytical, leadership, and business strategy experience with a proven track record on optimizing both company utilization and spend practices. Accomplishments • Devised and developed an overall business plan and operational strategy including company overview, financials, competitive landscape, and operational details surrounding Organics Collections and management. • Completed company operating and associated subscription agreements required for start-up and investors • Developed cross functional milestone plan for post funding activities for Sales, Operations, IT, HR, and Finance • Led and constructed a move of a 500 seat call center in the Philippines under budget and on-time resulting in $1.2m cost savings • Produced cost reductions and savings in excess of $120 million dollars for PSC over an 8-year span • Increased EBITDA contribution by 10% in 2009 • Negotiated and implemented over 95 MSA’s, on over $450-million in annual spend • Generated and contributed $40 million cash to bottom line in 2009 EOY statements • Developed go-to-market strategies for organics recovery services • Participated in various sessions with major Wall Street investors regarding market movements, overall strategies, and emerging technologies. Leveraged as a market expert in the waste industry. • Establishing MSA’s and vendor management policies and procedures for a $2 billion-dollar financial organization with heavy IT and telecom expense lines.