Olanzo Launches in Costa Rica, Connecting Businesses and Customers for Direct Communication and Instant SINPE Bank Payments — No Need for Cash, Cards or Payment Terminal

Olanzo, a transaction-to-loyalty platform for businesses that is built on Costa Rica’s SINPE Móvil infrastructure, announced that its core payment and customer marketing platform is now live with merchants in Costa Rica, marking the start of a broader nationwide rollout.

The platform allows businesses to receive real-time, bank-verified SINPE payments while automatically identifying the customer behind each transaction, eliminating the need for screenshots, SMS confirmations or manual reconciliation.

Card payments carry fees and limited access to customer data, while cash transactions offer no visibility. Olanzo combines payment processing with built-in customer identification, turning each transaction into a direct customer relationship.

Each payment processed through Olanzo is automatically verified, eliminating the need for screenshots, SMS confirmations or manual reconciliation. Customers are automatically identified and linked to a profile, allowing merchants to contact them directly via mail, SMS or WhatsApp. This enables businesses to deliver news, offers and loyalty benefits to their existing customers, a model associated with 20-30% increases in revenue. 

“Small businesses have been operating in the dark when it comes to their customers,” said Niklas Lind, chief operating officer and general manager of Olanzo. “You either pay high fees to accept cards or you accept cash and lose all insight. We built Olanzo so merchants can get paid instantly, know who their customers are, and enable them to provide offers, loyalty benefits and news automatically to their customers.”

The platform combines a bank-verified payment gateway with an integrated CRM system, designed for restaurants, retailers and service businesses that want a simple way to manage payments and customer relationships without adding operational complexity.

Built to scale across multiple locations and cashiers, Olanzo enables businesses of any size to standardize SINPE payment acceptance and verification in real time.

Olanzo is developed by a team with experience building and scaling financial and technology platforms in Europe, including through Norway-based Mayanor Ventures. In Costa Rica, the Olanzo team has led efforts to ensure the platform is built for the realities of the market, where widespread adoption of real-time bank transfers creates a strong foundation for alternative payment models.

With SINPE Móvil widely used across the country, Olanzo provides the missing infrastructure layer that allows businesses to operationalize these payments at scale.

For many small businesses, the shift is immediate and practical: faster payments, lower costs and direct access to customer data that can drive repeat business.

By turning each transaction into an ongoing customer relationship, businesses can increase customer frequency and spend over time — a model associated with measurable revenue growth across industries.

“Payments shouldn’t be a dead end,” said Lind. “They should be the starting point for growth.”

Olanzo is available today with fully digital onboarding for solo entrepreneurs, small and midsize businesses, and enterprise clients. The platform offers flexible pricing tiers, with plans starting from $40 per month, including SINPE payment acceptance and integrated customer marketing tools. Businesses interested in early access can register at Olanzo.cr or contact the team at niklas@olanzo.com.