Beata Mazen Joins Eastern Bank As Senior Vice President, Consumer Banking Strategy Manager

Eastern Bank is pleased to welcome Beata Mazen in a new role as Senior Vice President, Consumer Banking Strategy Manager. Ms. Mazen brings 25 years of experience in sales, customer experience and consumer banking strategies, including leading approaches around operations and customer experience processes for up to 1,000 retail locations.

“Beata Mazen is an accomplished banking leader with a strong track record of driving results through strategic leadership, coaching and operational excellence, and we are excited to welcome her to Eastern Bank,” said Kimberly Dee, Executive Vice President, Consumer Banking Director of Eastern Bank. “Over the course of her career, she has successfully led and implemented enterprise-wide initiatives leveraging the strength of the branch retail network in such areas as colleague development, productivity, operations and the customer experience, and we look forward to the experience she brings to our team in supporting the delivery of an exceptional, seamless and comprehensive experience for customers.”

Most recently, Ms. Mazen was Senior Vice President, Wealth & Deposit Senior Strategy Manager at Citizens Bank, where she served as a senior retail banking strategist collaborating with Wealth, Deposit and Product teams to enhance the impact of cross-functional collaboration across the retail branch network. She previously held sales execution and effectiveness roles driving consumer sales management approaches for colleagues across the bank’s multiple markets. She has also served as Senior Vice President, Consumer Bank Market Leader at Bank of America after spending an additional decade with Citizens Bank in sales management and delivery roles, with a focus on training and talent development around the customer experience. Ms. Mazen founded the non-profit Women Supporting Women dedicated to supporting food insecurity and organizations devoted to aiding women in need. She received a Bachelor of Science degree from the United States International University.

“I’m excited to be joining Eastern Bank and to work alongside a team that’s deeply committed to its customers, communities and fellow colleagues,” said Beata Mazen, Senior Vice President, Consumer Banking Strategy Manager of Eastern Bank. “Collaborating across product lines is one way to contribute to delivering meaningful and robust value to customers, and I look forward to creating strong points of connection for Eastern’s consumer bank.”