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Mascoma Bank goes live with Alkami’s full Digital Sales & Service Platform, unifying onboarding, digital banking, and data-driven marketing to power personalized customer engagement.

October 17 2025

Mascoma Bank Advances Digital Banking Strategy with the Launch of Alkami’s Digital Sales & Service Platform

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Alkami Technology, Inc. (Nasdaq: ALKT) (“Alkami”), a digital sales and service platform provider for financial institutions in the U.S., today announced that Mascoma Bank (Mascoma) is now live with the full Alkami Digital Sales & Service Platform. The comprehensive suite includes the company’s Onboarding & Account Opening Solution, the Digital Banking Solution, and the Data & Marketing Solution.

“At Mascoma, we see digital banking as more than just a product. It’s a critical sales channel that connects customers to everything we offer,” said Sam Pause, chief innovation and brand officer at Mascoma. “Alkami gives us the easy-to-use, modern digital experience our customers expect, while the Data & Marketing Solution will empower us to engage them with the right message at the right time. Having this full suite in place positions us to build stronger relationships and support our customers in more meaningful ways.”

For Mascoma, digital banking has become central to its growth strategy, serving not only as a key delivery channel but also as the foundation for customer engagement. By leveraging the Platform, the bank is equipped to onboard new customers, deliver a user-friendly digital experience, and act on real-time behavioral insights to grow relationships.

With the full Platform, Mascoma can unify onboarding, digital banking, and marketing into a seamless, data-driven experience. This approach empowers the bank to deliver Anticipatory Banking by proactively identifying customer needs and delivering personalized interactions across the entire account holder lifecycle.

“Mascoma knows that true digital transformation is not only about making banking easier. It is about creating more connected and supportive experiences,” said Taylor Adkins, vice president, product management at Alkami. “Through the Alkami Digital Sales & Service Platform, Mascoma is enhancing how it serves its customers and communities. We are proud to be a part of that commitment.”

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Taylor Adkins

Alkami Technology

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Alkami Technology
Mascoma Bank | Fintech Finance

Mascoma Bank
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