First Mid Bank & Trust Chooses Jack Henry to Power Growth

The First Mid Jack Henry partnership marks a major step in First Mid Bank & Trust‘s move to digital. The bank chose Jack Henry‘s advanced banking platform to update its infrastructure and better meet the needs of its customers as they change.

Founded in 1865 and with nearly $8 billion in assets, First Mid has grown from a rural Illinois bank into a full-service financial institution with over 80 branches across Illinois, Missouri, Texas, and Wisconsin, serving both retail and commercial customers. While rooted in small-town community banking, it has steadily expanded into urban markets like St. Louis. Over the past decade, First Mid has pursued an aggressive growth strategy that included multiple acquisitions while continuing to invest in organic growth. Today, the bank has a diversified portfolio that includes a full-service insurance agency and a wealth management division.

To sustain this growth and remain competitive, First Mid sought a scalable and flexible technology foundation. Jack Henry’s core processing platform and data-centric approach will help reduce manual tasks, streamline workflows, and gain greater control over how customer data is captured, accessed, and managed. Jack Henry’s open ecosystem and access to over 950 API-integrated, third-party fintechs will allow the bank to select the best technology for its needs and further differentiate in the marketplace.

The bank will be able to use next-generation digital banking features to make its operations more efficient and scalable through the First Mid Jack Henry partnership.

“Our growth has been exciting, but it also showed us that we needed to modernize our technology stack,” said Jeremy Frieburg, Chief Information Officer at First Mid. “We were looking for a provider that could integrate seamlessly with our systems and automate processes so we could better serve our customers. Jack Henry stood out with its configurable technology, open architecture, strong cultural alignment, and reputation for reliable service. Most importantly, it frees our teams to innovate and experiment in ways we couldn’t before.”

Jack Henry’s technology modernization strategy, which makes modern service components available for financial institutions in the public cloud, will offer a real advantage for the bank as it continues to grow organically and through strategic acquisitions. Frieburg continued, “Jack Henry isn’t just talking about modernization – they’re already doing it, and their scalable, future-ready platform gives us confidence that they will grow right alongside us.”

“A long-standing institution like First Mid needs modern, flexible technology to stay competitive in a fast-changing environment and to continue building on its legacy of growth”, said Jonathan Baltzell, President of Bank Solutions at Jack Henry. “We’re proud to support the bank’s evolution and accelerate innovation while helping them stay true to deep community roots.”

With this partnership, First Mid Bank Jack Henry technology integration will make sure that retail and commercial banking channels work together smoothly and are ready for the future.