Diebold Nixdorf’s Brian Gallipeau Recognized as Future of Field Service Stand Out 50 Leader for 2025

Diebold Nixdorf (NYSE: DBD), a global leader in transforming the way people bank and shop, today announced that Brian Gallipeau, senior vice president, Service Americas, has been named to the Future of Field Service Stand Out 50 Leaders list for 2025. The award recognizes leaders from around the globe who drive innovation, operational excellence and meaningful impact in field service organizations.

Gallipeau was selected from a highly competitive pool of nominees by a panel of industry experts, underscoring Diebold Nixdorf’s commitment to delivering industry-leading service to financial institutions and retailers around the world. This commitment is reflected in initiatives such as the company’s recent launch of its Branch Automation Solutions portfolio, which expands its service offering beyond traditional self-service environments.

Diebold Nixdorf remains committed to being the benchmark for service excellence and the most trusted service provider in the industries it serves. As part of its culture of continuous improvement, the company has recently expanded the deployment of AI-powered tools and software while increasing the number of field technicians to support its growing portfolio and enhance service delivery. Through a focus on lean principles, the company is achieving greater productivity, faster repairs and fewer repeat calls.

Frank Baur, Diebold Nixdorf executive vice president, Operational Excellence, said: “Brian’s recognition as a Stand Out 50 Leader is a proud moment for Diebold Nixdorf. His leadership has been pivotal in our journey toward service excellence. It underscores our commitment to continuous improvement and exceptional service delivery, a cornerstone of our strategy across branch automation, managed services and field operations.”

Brian Gallipeau, Diebold Nixdorf SVP Service Americas, said: “I am honored to be recognized among such a distinguished group of leaders. This award reflects the dedication of our entire service team, who work tirelessly to drive customer centricity and deliver innovative solutions every day.”