ALICORN Launches AI-Powered CareChat Platform With E Powered Benefits

ALICORN Inc. launched today an industry-leading, AI-powered healthcare platform, CareChat™, designed for employers. E Powered Benefits, as the first charter partner, is rolling out the CareChat™ platform to its employer clients setting the standard for health insurance cost control and employee experience. ALICORN is inviting employers, benefits advisors, Third-party Administrators (TPAs), Medical Management services, Pharmacy Benefits Managers (PBMs), and direct care providers to join the partners group.

Employer health insurance costs continue to rise at unsustainable levels. As a result, an increasing number of employers are pursuing self-funding strategies using new models like those validated by Health Rosetta with an open-network plan, reference-based pricing (RBP) payments, and thousands of direct contracts with providers across the U.S. With continued growth of such self-insured health plans, it’s critical for employers to offer help to employees at different points of their care journey – from experiencing symptoms to getting back to full health.

“Our objective is to deliver the best-in-class experience and healthcare services to employees,” said Praveen Mooganur, CEO of ALICORN. “It’s no secret that the health insurance industry net promoter score has consistently stayed below 20. The overall experience, ease of use, and services offered by the employer drive employee satisfaction and the CareChat™ platform is designed specifically to achieve this goal. We are excited to launch the CareChat™ platform with David Contorno and the team at E Powered Benefits.”

“All of the people making healthcare decisions – policy and financing – sit in an ivory tower of the top 7% of income earners. The employers, the hospital administrators, the carrier executives, the brokers and advisors, myself included. All of them can easily afford to pay for their health insurance and healthcare expenses,” said David Contorno, Founder & CEO of E Powered Benefits.

“Employer and employee service is at the forefront of our commitment. Our innovative customer service model (Paragon Pods) is designed to surpass customer expectations,” said Richard Brewer, Chief Sales Officer of Paragon Benefits, Inc. “We are taking advantage of the TPA Connector on the CareChat™ platform to make it easy for employees to communicate with our teams to get help when needed.”

“Employees want 3 things: affordable, convenient, quality care,” said Deb Ault, President of Ault International Medical Management. “Our programs are excellent in delivering on affordability and quality. But we fall short on the convenience piece. So far, the only way for employees to access AIMM service is by calling us. Through the CareChat™ platform we are now able to offer online services and our teams can support employees at enormous scale.”