Incode Partners with ALTec and at-visions on Player and Guest Onboarding in EMEA

Incode Technologies has entered a strategic partnership with guest technology providers Advanced Living Technologies (ALTec) and at-visions to integrate AI-driven biometric identity verification into the gaming and hospitality sectors. For fintech professionals, this represents a significant push of advanced KYC and age verification tools into high-risk, high-volume physical environments, addressing global fraud through automated, reusable identity solutions.

What was announced

The partnership involves ALTec and at-visions leveraging Incode’s biometric, omnichannel identity verification platform to redefine guest authentication. This integration is designed to facilitate several key functions: Know Your Date (KYD) or Age Verification, Know Your Customer (KYC) compliance, and the implementation of reusable identity. The technology is powered by Incode’s proprietary AI and machine learning models, which are trained specifically for each client's target markets to ensure accuracy across different regions.

A central component of the agreement is the integration of Incode’s modular features—including automated ID verification, Liveness Proof of Address (POA), and Watchlists—into ALTec’s identity product, SONIO. At-visions, which focuses on IP streaming and digital signage for hospitality, will act as a reseller, embedding these solutions into its existing customer base. The platform is capable of validating over 4,600 distinct document types against government and central databases, confirming that a person is the genuine owner of the real-world identity they are claiming.

The move addresses a significant financial risk; the Federal Trade Commission reported losses exceeding $8.8 billion in 2022 due to fraud. By moving away from traditional, centralized methods of storing user data, which are often targets for data breaches, the partnership seeks to replace decades-old technology in the gaming and hospitality sectors with a more secure, touchless authentication process. The agreement follows Incode’s recent product showcase at ICE London, highlighting the company's focus on the global gaming market.

"While we're continuously reminded of both the risks associated with human-in-the-loop verification and how AI/ML helps reduce bias, inaccuracies, and inefficiencies, legacy providers are also challenged to move away from slow, physical commerce and shift to seamless, touchless transactions,"

Ricardo Amper, CEO and Founder of Incode

The companies involved

Incode Technologies is an identity proofing firm that focuses on biometric, omnichannel verification. The company utilizes artificial intelligence and machine learning to automate the authentication process, aiming to replace traditional, centralized data storage methods that are vulnerable to breaches. Incode operates on a global scale, tailoring its models to specific regional requirements to ensure compliance across different jurisdictions.

Advanced Living Technologies, known as ALTec, is a provider of guest technology services. Its primary identity product, SONIO, is designed to handle fraud prevention and compliance services within a single platform. ALTec operates alongside its sister company, at-visions, which specializes in the hospitality sector. At-visions provides IP streaming solutions, mobile applications, and digital signage, allowing hotels to offer streaming content and communication platforms to their guests. By integrating identity verification into these existing service layers, the companies aim to streamline the guest experience in environments that traditionally require frequent, manual identity checks, such as casinos and hotels.

What FF News has reported before

FF News has closely followed Incode’s expansion into the hospitality and security sectors. In 2022, the publication covered how Hudini and Incode Technologies Enter Strategic Partnership to Digitally Transform the Hospitality Experience, a move that signaled Incode’s early intentions to digitize the guest journey. More recently, the company has been vocal about the evolving threat landscape. FF News reported on Incode’s projections regarding automated threats in Agentic Fraud to Exceed 90% of All Attacks by 2028 as Incode Warns of AI-Driven Surge. These reports underscore a consistent strategy of using AI to combat increasingly sophisticated fraud while attempting to remove physical bottlenecks in high-traffic commercial environments.

What this means

The push toward fully automated, biometric identity verification in the gaming and hospitality sectors highlights a growing intolerance for "human-in-the-loop" friction. As fraud losses mount—exemplified by the billions reported by the FTC—the industry is moving toward "reusable identity" models where a single verification can serve multiple touchpoints. This puts significant pressure on legacy IDV providers who still rely on manual document review or localized databases. The move also raises questions about how quickly global regulators will adapt to AI-driven age verification, particularly in the highly scrutinized gaming market, where the balance between seamless user experience and strict compliance is notoriously difficult to maintain.