" class="no-js "lang="en-US"> What is the biggest problem with the customer experience in contact centres? - Fintech Finance
Thursday, March 28, 2024

What is the biggest problem with the customer experience in contact centres?

Fintech Finance speaks with Helen Staniszewski from Serco on the biggest problems with the customer experience in contact centres…

  1. allpay Appointed as Official Supplier on Crown Commercial Service’s Open Banking and Fund Administration & Disbursement Services Dynamic Purchasing Systems Read more
  2. Oliver Wyman Announces Mariya Rosberg as Americas Head of Banking and Financial Services Practice Read more
  3. Alchemy Pay Invests in UK Fintech LaPay and Secures API License as Part of Global Web3 Expansion Read more
  4. QNB Introduces FAWRAN for Fast Payments Within Qatar Read more
  5. The Paytech Show #79: What’s next for US banks in the FedNow era? Read more