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Phil Thomas, Scotiabank – How can humans and human empathy work in tandem with AI?
Phil Thomas, Executive Vice President – Customer Insights, Data & Analytics at ScotiaBank chats to Ali Paterson about how humans and human empathy, which hasn’t yet be digitised, can work in tandem with AI
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- Woodforest National Bank Selects Jack Henry to Power Growth with a Modern, Integrated Platform Read more
- Sircon Compensation Recognized for Helping Carriers Turn Agent Compensation Into a Competitive Advantage Read more
- Saris Raises $28.8 Million to Scale Agentic Workflow Automation for Financial Institutions Read more
- Multimodal and Multilingual Conversational AI Agents in Customer Support Read more
- Speed, Flexibility, Scale: INCAT’s Formula for Building the Next Generation of Digital Banks Read more
Multimodal and Multilingual Conversational AI Agents in Customer Support
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Securing Autonomous Agents in the Era of Agentic Commerce
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Hardware and Orchestration: Empowering Software-First Retail Innovation
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Cloud Ecosystems and the Era of Agentic AI Production
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Hyper-Personalized Customer Communication and Complex Onboarding Modernization
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The Proliferation of Stablecoin Settlements in Mass Market Commerce
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The Convergence of Real-Time Payments and Continuous Identity Assurance
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Woodforest National Bank Selects Jack Henry to Power Growth with a Modern, Integrated Platform
Jack Henry® (Nasdaq: JKHY) announced today that Woodforest National, a multi-state bank with more than $9 billion in assets, has selected Jack Henry to support its continued growth, modernization, and long-term digital strategy.
Sircon Compensation Recognized for Helping Carriers Turn Agent Compensation Into a Competitive Advantage
Vertafore®, the leader in insurance technology, today announced that its Sircon® Compensation solution has earned top industry and business honors, with a Gold in the 2026 TITAN Business Awards and finalist designation in the 2026 PropertyCasualty360 Insurance Luminaries Awards.
Saris Raises $28.8 Million to Scale Agentic Workflow Automation for Financial Institutions
Saris, the agentic workflow platform for banks and credit unions, today announced it has raised $28.8 million in Series A financing.
Multimodal and Multilingual Conversational AI Agents in Customer Support
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Speed, Flexibility, Scale: INCAT’s Formula for Building the Next Generation of Digital Banks
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AirPlus International and Kresus Technologies Help European Businesses Regain Control of Their Indirect Purchasing, in Collaboration with Mastercard
AirPlus International and Kresus Technologies, today announce a new partnership, in collaboration with Mastercard, to help European businesses better manage everyday indirect spending.
Neema’s Dynamic Routing® Helps Financial Institutions Cut Payout Costs by Up to 24%
Neema, a leading global cross-border payments platform catering to financial institutions, announced today on its one-year milestone of implementing Dynamic Routing®, that clients using the patent-pending technology have reduced payout costs by up to 24%, increased success rates by up to 18%, and achieved near 100% real time delivery.