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Friday, June 12, 2026
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TradeStation Expands into Europe, Unlocking Full U.S. Trading Experience for Retail and Institutional Investors ING Hires Aled Patchett to Lead UK Sector Strategy Prosci: Mitigating Human-Side Friction: Deploying Research-Backed Change Management and Executive Coaching Rails MNP and Caseware Partner to Build the Future of Agentic Audit Driving Sustainable Profit in Fintech with Torus, payabl., and Raiffeisen Bank International Eastnets: Navigating the New Era of Instant Payments and Global Fraud Prevention The Dual-Edged Sword of Artificial Intelligence: Structuring Governance Protocols for High-Velocity Financial Solutions Satispay Targets up to €120 Million to Support New Financial Services Push EXCLUSIVE: “Meeting the Challenge of Mythos” – Monica Sasso, Red Hat in ‘The Fintech Magazine’ Beyond Correspondent Banking: The Quiet Rewiring of Cross-Border Payments GoHenry to Join Barclays to Help Even More UK Kids Get Smart With Money Bottomline Unveils CFO Suite to Bring Together Governed AI and End-to-End Cash Flow Management Starling Achieves Record Pricing for Debut Bond as International Investors Oversubscribe Sale Innovate Finance Launches 4th Annual Pride in FinTech PowerList 2026, With New Mentorship Programme and Leadership Council Investa Launches ‘Robin Hood’ Rewards Initiative for Users to Share in Its Future Success

June 12 2025

How Can Banks Stay Future-Proof by Understanding Customer Needs and Adopting New Technologies? | Hexaware’s VP Global Digital Banking, Peter-Jan Van de Venn | Pockit’s Co-Founder & CEO, Virraj Jatania

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To stay relevant in 2025, banks must start by putting the customer at the center of everything they do. In this video, industry experts share advice on how banks can build a compelling value proposition by understanding their customer segments and addressing the broader frictions that go beyond just financial services. Whether it’s helping customers buy a home, finance a car, or manage everyday challenges, it’s about offering solutions that truly align with their needs.

The key to future-proofing lies in adopting the right technology. Composable architecture is essential, as it allows banks to remain flexible and quickly integrate niche fintech services that meet the specific demands of their customers. As the banking landscape evolves with technologies like AI and JetAI, banks must be agile, ensuring that their systems can adapt to emerging trends while delivering tailored services.

Lastly, to meet modern consumer expectations, banks must offer products that prioritize speed, accessibility, and convenience. From helping customers manage cash flow volatility to providing financial education, the video explores how banks can innovate with products that address real-world challenges and help customers navigate their financial lives with ease.

People In This Post

Peter-Jan Van De Venn | Mobiquity | Fintech Finance

Peter-Jan Van De Venn

Hexaware

Virraj Jatania

Pockit

Companies In This Post

Hexaware
Pockit | FinTech Finance

Pockit
  1. TradeStation Expands into Europe, Unlocking Full U.S. Trading Experience for Retail and Institutional Investors

    News

     Read more
  2. ING Hires Aled Patchett to Lead UK Sector Strategy

    Hiring

     Read more
  3. Prosci: Mitigating Human-Side Friction: Deploying Research-Backed Change Management and Executive Coaching Rails

    Banking Transformation Summit 2026

     Read more
  4. MNP and Caseware Partner to Build the Future of Agentic Audit

    Fintech

     Read more
  5. Driving Sustainable Profit in Fintech with Torus, payabl., and Raiffeisen Bank International

    Fintech TV

     Read more
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