How Can Banks Stay Agile and Innovate in a Rapidly Changing Digital Landscape? | Hexaware’s VP Global Digital Banking, Peter-Jan Van de Venn | Rabobank’s Head of SBM, Vincent Kolijn

In the fast-moving world of digital banking, standing still means falling behind. This video explores how banks face immense pressure to innovate continuously — not only to keep up with competitors but to meet rising customer expectations set by big tech players. With about 80% of banking functionalities now standard across mature markets, the real battleground is the remaining 20% that can truly differentiate a bank’s digital experience.

As features evolve from unique selling points to industry must-haves, banks find themselves in a race to stay ahead while avoiding unnecessary duplication. The conversation digs into how banks are navigating this challenge by focusing on flexible, modular IT infrastructures that allow faster adaptation to market changes and evolving regulations — a shift that’s more critical than ever given recent global uncertainties.

For anyone tracking the future of banking technology, this video provides valuable insights into how banks are rethinking their supplier strategies and architecture to become more agile and independent — all in the pursuit of maintaining customer loyalty and ensuring long-term resilience.