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FF Virtual Arena: Customer Experience in the Time of COVID-19
In today’s Virtual Arena we learn about customer service in the time of Covid19. Join Sabio’s Stuart Dorman, BGL Group’s Barry Webb and our host Doug Mackenzie as we discover how the pandemic has changed the very way customers interact with their insurers.
Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio and Google, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. The group works with major brands worldwide, including Aegon, AXA Assistance, Bankia, BBVA, BGL, Caixabank, Telefónica, Think Money and Transcom Worldwide. You can learn more here: https://sabiogroup.com/
- Allvue and RSM Launch Industry-first Agentic AI Operating Model for Capital Calls Read more
- Batsheva Moshe Has Been Appointed GM Israel Market & EMEA Tech at Kaltura Read more
- Bulldog Federal Credit Union Partners with FMSI to Modernize Branch Experience Read more
- ParaScript® Partners with ABBYY to Deliver End-to-End Document Intelligence Read more
- Addepar Introduces ADX, Enabling Data Activation and AI at Scale Read more
Sustainable Innovation and the Commercialisation of Stablecoins
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RTS 2026: The Power of Payment Orchestration in Retail Expansion
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RTS 2026: Designing the Future of Retail Checkout Customisation
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RTS 2026: Speed, Recognition, and Choice at the Modern Checkout
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RTS 2026: Moving Beyond Efficiency to the Richer Checkout Experience
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MPE 2026: payabl. on Simplifying Global Payment Acceptance for Merchants
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Visibility as the Core of Treasury Transformation
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Allvue and RSM Launch Industry-first Agentic AI Operating Model for Capital Calls
Allvue Systems, LLC (“Allvue”), a leading technology provider for the private capital markets, and RSM US LLP (“RSM”), a leading provider of assurance, tax and consulting services for the middle market, today announced a strategic alliance to launch the industry’s first-of-its-kind Agentic AI Capital Operating Model. The model will redefine how quickly and efficiently capital calls are executed and governed across private capital firms using agentic AI orchestration.
Batsheva Moshe Has Been Appointed GM Israel Market & EMEA Tech at Kaltura
Batsheva Moshe has been appointed to GM Israel market and EMEA Tech at Kaltura, the Agentic Digital Experience company. In her new role, Batsheva will lead Kaltura’s Go-To-Market operations in Israel, overseeing sales strategy, field sales, and strategic partnerships. Additionally, she will spearhead the company’s growth and expansion within the technology sector across the EMEA region.
Bulldog Federal Credit Union Partners with FMSI to Modernize Branch Experience
FMSI, a provider of branch workforce management and lobby optimization solutions for financial institutions, today announced a new partnership with Bulldog Federal Credit Union, a community-chartered credit union serving Washington County, Maryland since 1968.
ParaScript® Partners with ABBYY to Deliver End-to-End Document Intelligence
ParaScript, an AI-powered document processing company, today announced an alliance with ABBYY, combining ABBYY’s OCR and intelligent document processing (IDP) platform with ParaScript’s handwriting recognition and fraud detection capabilities to deliver a unified document intelligence solution that improves accuracy, reduces manual review and strengthens fraud prevention.
Addepar Introduces ADX, Enabling Data Activation and AI at Scale
Addepar, a global data and AI platform for investment professionals, today announced the launch of Addepar Data Exchange (ADX), a managed data environment within the Addepar platform that enables firms to unify, govern and activate their data to power investment workflows, analytics and AI at scale.
Bitget Launches Scan to Pay for Instant Payments via USDT
Bitget, the world’s largest Universal Exchange (UEX), has introduced its Scan to Pay feature on Bitget Pay, enabling users to spend USDT directly at offline merchants by scanning QR codes through the Bitget App.
Sustainable Innovation and the Commercialisation of Stablecoins
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