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The Conversational and Agentic Evolution of Customer Experience Liquid Staking Is Growing Up, and Its Underlying Model Is Changing With It Context Engineering and the Modernization of Banking Data Architecture Interoperability, AI Digitization, and the Evolution of Specialized Lending Monzo Receives Approval to Provide Targeted Support Europe’s Payments Powerhouse Just Got Stronger: Mårten Mickos Joins Enfuce as Board Chairman Rob Lankey Becomes Chief Commercial Officer at Afin Bank Brits Seek Open Seas and Skies for More Than Weather Banking Labs Inc Expands Global Innovation Footprint with New AI Research & Product Development Office in Hyderabad, India Redesigned NAB App Makes Banking Simpler and Faster for Customers Klivvr Launches K.ai, Egypt’s First Interactive AI Assistant in Fintech Applications Vellum Launches AI Ops Agent to Transform Insurance Data Workflows Allianz and Asda Agree Home and Motor Insurance Partnership Ant International’s Alipay+ Enables Mobile Payments for Global Travellers in Latin America Reap Becomes Visa Principal Member in Mexico, Expands Stablecoin Card Issuing Globally

October 2 2019

Sibos 2019: Steve Morgan, Pega

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We speak with Steve Morgan from Pega, about customer experience, how they come up with solutions and how has the event been for them.

  1. The Conversational and Agentic Evolution of Customer Experience

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  2. Liquid Staking Is Growing Up, and Its Underlying Model Is Changing With It

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  3. Context Engineering and the Modernization of Banking Data Architecture

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  4. Interoperability, AI Digitization, and the Evolution of Specialized Lending

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  5. Monzo Receives Approval to Provide Targeted Support

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