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 Jefferies selects Smarsh’s flagship communications surveillance technology to enhance global compliance and risk monitoring, marking a major milestone in their 15-year partnership.

Smarsh Announces Expansion of Relationship with Jefferies

October 22 2025

Today, Smarsh announced that Jefferies has selected the company’s flagship communications surveillance technology to address the growing challenge of monitoring vast and complex digital communications. Jefferies, a leading full-service global investment banking and capital markets firm, faced a need to scale its global electronic communications and sought a solution that was compatible with its existing infrastructure and that could enhance its surveillance and increase the efficiency of its compliance team.

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 Smarsh integrates Salesforce Agentforce to power AI-driven customer service agents, boosting resolution speed, self-service, and compliance for global customers.

Leading AI Innovator Smarsh Leverages Salesforce’s Agentforce, Deploys AI Customer Service Agents for Financial Services Support

September 4 2025

Smarsh announced the deployment of Salesforce’s Agentforce to power AI-driven customer service agents

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New Smarsh UK Survey Shows AI Adoption Surges in Financial Services—But Employees Demand Stronger Guardrails

June 25 2025

Today, Smarsh, the global leader in communications data and intelligence, reveals new research that highlights UK financial services employees’ perspectives on artificial intelligence (AI). The data indicates that while AI is fundamentally changing how UK financial services employees work and communicate, they are increasingly aware of the risks it poses to businesses without addressing training, privacy and compliance issues.

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Smarsh Redefines Industry Standards with New Compliance AI for Small and Medium Sized Firms

March 11 2025

Smarsh today announced the launch of the Smarsh AI Assistant for Professional Archive.