" class="no-js "lang="en-US"> 20:20 Customer Insight and Analytics in Financial Services - Fintech Finance
Sunday, April 21, 2024

20:20 Customer Insight and Analytics in Financial Services

Customer-Insight-and-Analytics-in-Financial-Services

 

Customer Insight and Analytics in Financial Services is a cutting edge conference which tackles the expanding role of data and analytics in understanding customers and the challenges for financial service providers as they seek to use insight to improve the customer experience.

Exploring the many facets of data usage in the customer relationship, join us to discuss securing board buy-in for data and analytics investment; overcoming legacy systems and incorporating new data sources; focusing analytics for practical insights; and using customer knowledge to drive CRM and loyalty.

Join 100 attendees from banks, building societies, insurance providers and more to explore the many facets of data useage in the customer journey.

As financial services providers seek to take advantage of the greater insights on offer to improve customer experience, take this opportunity to.

  • Meet peers in analytics from across banking, insurance and life and discuss strategies for change
  • Learn how to secure board-buy in for data and analytics investment and innovation
  • Discover the role of analytics in customising the customer proposition and journey
  • Understand how new data sources can be incorporated, managed, and analysed to gain relevant and effective customer insight
  • Hear case studies on the use of analytics in inspiring loyalty and the opportunities that digital wallet technology presents for customer personalisation

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Join C-Suites, Directors, Managers and Heads of insight, analytics, modelling, customer experience, operations and more from leading companies including.

AEGON Metro Bank
Ageas Insurance Nordea
Al Rayan Bank Nykredit Group
Allianz Group PLUSCARD
Aviva Premium Credit
AXA Group Principality Building Society
Axxiome RBS Cards
Barclays Group Royal London Group
Bright Grey Sainsbury’s Bank
Chaucer Holdings Santander
Direct Line Group Schroders
Equifax SEB Group
Euroclear Standard Life Group
Henley Business School Swiss Post
Iccrea Banca Tesco Underwriting
Information Commissioners Office Tessella
Information Services Group Towers Watson
John Lewis Partnership University of Cambridge
KBC Group University of Greenwich
Lloyds Banking Group University of Nottingham
LV= West Bromwich Building Society
M&G Investments Zurich Insurance Group

 

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