20:20 Customer Experience Financial Services

The Smarter Payments Summit provides an invaluable opportunity for senior payments and finance professionals, including Payments managers from Amazon, BBC, BP, COS, EasyJet, EQI Bank and many more are confirmed to join to interact with providers such as Go Cardless, Adyen, Truelayer, Telesign Corporation All pay, Checkout.com, Justt and many more to explore new services to improve their payments solutions.

Merchant Payments Ecosystem (MPE) announced the winners of the MPE Awards 2026, recognizing the companies and individuals driving innovation, leadership and measurable impact across the merchant payments value chain

Money20/20, the world’s leading fintech show and the place where money does business, concluded three days of industry-shaping conversations, high-impact networking, and packed stages from April 21–23 at the Queen Sirikit National Convention Center (QSNCC) in Bangkok, Thailand.

The Fin.Tech Marketing Community hosts its flagship global series in North America. This isn’t just another industry event; it is a peer-powered forum built by practitioners for practitioners.

City Week is returning for its 16th annual edition. Held in-person at the Royal Garden Hotel between 18 and 19 May, this year’s edition will take place at a time when the financial services are undergoing profound change. Geopolitics – particularly the Iran war - are reshaping trade and investment flows. Technology, especially AI, is transforming business models. Regulatory regimes are having to pivot toward a pro-growth stance amid a widespread cost-of-living crisis. The role of the financial services industry in combating climate change is under challenge. Crypto, digital assets and blockchain have finally achieved acceptance in mainstream finance. No financial institution can afford to stand still in the face of such change.

ITC Europe today announced the return of the Challenge Lab, the competition platform connecting pioneering startups with insurance industry leaders to tackle the sector's most pressing challenges. Following its successful inaugural edition at ITC London earlier this year, Generali returns as industry partner for the ITC Europe edition, setting the challenge: "AI Liability: Insuring Intelligence at Scale."