Payment Opportunities & Challenges - Holly Coventry - American Express

Holly Coventry, Vice President of International Open Banking Payments at American Express talks to Douglas Mackenzie about the payment opportunities & challenges that face merchants in the current ecosystem. Holly explains that the biggest opportunities can be discovered when merchants & providers look through the lens of the consumer and make sure that they are offering consumers the right choices & the right ways to pay for their services. Holly adds that Security & Efficiency are currently the top priorities for consumers, so improving those areas presents some of the biggest opportunities to merchants currently. Watch the full video to learn more about the payment opportunities & challenges that face merchants in the current ecosystem.