MAPFRE Explores Insuring the Modern Consumer | ITC Vegas 2023

We speak to Carlos Cendra Falcón, Innovation Expert with global insurer MAPFRE, at ITC Vegas about the work they're doing to use technology in meaningful ways, to ultimately benefit the end user. He recognises that with changes in consumer habits such as increased sharing, renting and leasing, the way we use insurance is changing. He also explores the challenges of ensuring that AI is used safely and effectively and we hear his thoughts on the sheer enormity of the ITC Vegas conference.