Katie Pagenkopf - Amdocs - Money 20/20 Europe

Over at the Money 20/20 Europe event at the RAI in Amsterdam, we met with Katie Pagenkopf, Director of Strategy at Amdocs, to delve into the beneficiaries that the company provides its customers. Amdocs is a leading provider of software and services for communications and media companies, offering solutions that enable digital transformation and enhance customer experiences. “I remind the organisations that the business is based on their customers and the experience that the customers have with their app or their products and help banks get to a more customer friendly perspective.” “As I’m starting to talk to customers, they’re saying that for most bank accounts, it’s one bank account number, to one address, to one individual, but how often does that actually reflect our financial lives and how we make decisions with our money and how we track our money movement?”