Jonathan Hall, NatWest - What innovations will make NatWest’s customers lives easier?

Jonathan Hall, Head of Digital at NatWest, chats to Doug Mackenzie about future innovations what they mean for NatWest’s strategy - whether it’s turning digital channels into ecosystems, embracing digital payment trends, or making a greener effort when it comes to ESG and sustainability, Hall and NatWest are ready to make world-leading changes.