Insurtech Insights USA 2022 with Eugene Shafronsky, thinktum

We spoke to Eugene Shafronsky, Head of Strategy at thinktum, at ITI USA about the claims process, and how we can reach personalisation in the industry. Shafronksy envisions AI as a supplementary taskmaster, an innovative tool that can handle routine processing practices, allowing humans to focus on the creative side of insurance.