Fintech Finance Presents: The Fintech Show 1.05 - The Customer and Collaboration

https://youtu.be/ZxEmPbdZReo In this episode of The Fintech Show, we look at how the institutions are looking at improving their customer experience. We spoke to four thought leaders on the topic: Karen Wheeler from Affinion, Benoit Legrand at ING, as well as Iain Kirkpatrick and the legendary Vernon Hill from Metro Bank. With the regulation PSD2 in affect we hear how the Institutions are collaborating with the fintech companies while also providing new services of their own.