Evelien Witlox, ING - Within this legal ecosystem, what does this mean for ING and for consumers?

Evelien Witlox, Global Director of Payments at ING, sits down with Ali Paterson to discuss payment standards. Compliance is at the core of what a bank does, and more regulations are coming into the financial sector with the advent of digitization and open banking. How can a bank improve the customer experience and keep them safe? Evelien shares her insights.