Emily Fallon Discusses The Future Of The High Street

In this exclusive interview in the FF News studio, Douglas Mackenzie sits down with Emily Fallon, Head of Customer Experience & Insight at Tyl by NatWest. In this video, Emily gives her insights into what the future of the high street might look like, thanks to organisations like Tyl by NatWest. “My hope is that [the high street] will look pretty much the same to the eye. So your favourite shops will still be there, and you’ll still see loads of people in and out of the shops and pubs and restaurants and whatnot. But, I think you’ll also be able to find them when you’re not on that high street and you can kind of purchase things online after the fact and share your local high street with family members who might not live in and around that area.”