Dave Hellington on "What is the biggest problem you hear from customers?"
11 May 2015
More from Videos
- Chris Skinner on "Implimenting in financial services" 13 May 2015
- Chris Skinner on "Where do you see banks being in 5-10 years?" 13 May 2015
- Dave Hellington on "What is admirals approach to outsourcing?" 11 May 2015
- Dave Hellington on "Where do you see the contact centre evolving?" 11 May 2015
- Dave Hellington on "What do you look for in terms of agency?" 11 May 2015
- Dave Hellington on "Challenges in financial service industry" 8 May 2015
- Dave Hellington on "What is the core of running a cost effective contact centre?" 8 May 2015
- Jonathan Wax on "How have you seen demands evolve?" 7 May 2015
- Jonathan Wax on "What do you think is holding banks back?" 7 May 2015
- Jonathan Wax on "What are some of the core challenges?" 7 May 2015