Danilo Raponi Discusses Insurance Innovation Over The Last Few Years

In this exclusive interview with FF News, Danilo Raponi, Group Head of Innovation at Generali sits down with Douglas Mackenzie for a discussion about the pivotal moments that have caused the most innovation in the insurance industry over the last few years. Generali is one of the largest insurance and asset management providers worldwide. It serves more than 69 million customers in 50 countries.

“It’s a momentous moment for insurance because the industry is changing and needs to change. So there’s lots of things that we could talk about but I have to say the combination of changing customer needs with emerging technologies such as AI. It’s a lot of different things that [AI] does, it has created incredible change and it keeps doing so”