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Wednesday, October 22, 2025
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EXCLUSIVE: "TradFi Versus DeFi: From Disruption to Definition" - Jessica Blue, Money20/20 in 'The Paytech Magazine'

Las Vegas thrives on spectacle, so what better city to host Money20/20 USA, a show […]

What is Your Favourite Hold Music? | Call & Contact Centre Expo 2024

Ahh hold music… It’s not most people’s favourite thing. But it’s something we all experience […]

EXCLUSIVE: "Changing Chatbots for The Better" - Gaurav Passi, Zingly.ai in 'The Paytech Magazine'

Chatbots have failed to disrupt customer service effectively but Zingly.ai’s Gaurav Passi says its technology […]

Sharing Fraud Data Across Industries Will Enhance Customer Protection | Lloyds | Smartnumbers Consortium 2024

It’s time to look at fraud from the bank’s perspective. At Smartnumbers Consortium 2024 we […]

Building a Safer Contact Centre Environment | CGI | Smartnumbers Consortium 2024

What can the Smartnumbers platform really do? That’s what Chris De Souza, Director of Business […]

How To Stop Contact Centre Fraud | Smartnumbers Consortium 2024

Did you know that 61% of fraud involves contact centres? It’s a growing issue and […]

London Will Host The CX Summit Focused On The BFSI Industry

The 2023 edition of CX NXT BFSI – the customer experience summit brings together CX […]

Darlington Borough Council Secures Contact Centre Payments With PCI Pal

Darlington Borough Council has selected PCI Pal®, the global SaaS provider of secure payment solutions for business […]

Research finds Businesses are Failing to keep up with Customer Expectations

New research from NewVoiceMedia reveals that many UK businesses lack the contact centre capabilities to meet customer […]

SmartDebit: Shortlisted for Small Contact Centre of the Year

SmartDebit are pleased to announce that the company has been shortlisted for the “Small Contact […]

Contact Centres Should Use New Technology to Shield Payment Card Data

Syntec’s latest annual consumer survey has been expanded to include the USA and Australia, revealing that […]

  1. EXCLUSIVE: “TradFi Versus DeFi: From Disruption to Definition” – Jessica Blue, Money20/20 in ‘The Paytech Magazine’ Read more
  2. The Paytech Magazine Issue #17 Read more
  3. World’s Largest Fintech Meetings Event Expands to Europe with 2026 Lisbon Launch Read more
  4. Innovation Celebrated as Winners of Open Banking Expo Awards 2025 Revealed Read more
  5. Fintech Revolution Summit 2025 Read more
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