SmartDebit: Shortlisted for Small Contact Centre of the Year

SmartDebit are pleased to announce that the company has been shortlisted for the “Small Contact Centre of the Year” category at the London & South East Contact Centre Awards (LSECCA 2017).

The 2017 London and South East Contact Centre Awards, organised by the UK Contact Centre Forum, recognises individual, team and company best practice amongst the two regions’ 2500+ contact centres – rewarding innovation, team-working, employee engagement, the delivery of superb customer experience and much more.

SmartDebit, one of the UK’s leading Direct Debit bureaux, is shortlisted for the award along with four other nominees. The winner will be announced on 23 June 2017 at a gala dinner at the London Heathrow Marriott Hotel.

Rhys Daniel, SmartDebit Operations Director, comments:

“SmartDebit is a service-driven company, aiming to make it easy for any UK organisation to access advanced payment systems and significantly improve their cash flow. The Customer Service team sit at the core of the whole operation. I am thrilled for our team and that their hard work and consistent service delivery excellence are recognised both internally and externally.”

Stewart Kitson, Head of Customer Service, comments:

“We strive to make the Direct Debit collection process clear, simple and easy. Our team of experts are on hand to help customers at every step of the way. No enquiry is too small or too big. The nomination recognises the hard work every single member of the Customer Service team puts into making the collection of payments for SmartDebit’s customers run smoothly .“

SmartDebit, established in 1998, offer recurring payment solutions for businesses and organisations of all sizes, backed by a team of Direct Debit experts, with over 19 years’ experience across the payments industry and an industry leading Customer Service team.

For more information visit; https://www.smartdebit.co.uk/