About Todd Richardson

Candescent, a leading independent digital banking technology provider, today announced that Y-12 Credit Union has been recognized by Member Loyalty Group for earning the highest NPS score for digital banking across both its asset size and among all benchmarked credit unions during Q4 2024. Member Loyalty Group helps credit unions strengthen member relationships and drive strategic growth through actionable insights, expert guidance and data-driven analytics, including benchmark data from over five million member surveys each year.

NCR Atleos announced that Y-12 Federal Credit Union is revolutionizing member service with advanced technology through its relationship with Atleos.