About Sulabh Agarwal

As Accenture’s Global Lead for Payments, I help financial institutions and other organisations across the world navigate the shifting payments landscape, combat lost payments revenue, and control and mitigate operational risk throughout the payments value chain.

Financial institutions are at a critical juncture in their history, a defining moment at which changes in the payments industry are forcing them to ask some tough questions about their existing payments operations and make a key strategic decision: whether to become a banking ‘utility’ supporting other providers’ customer-facing solutions, or an ‘everyday bank’ playing a central role in customers’ daily lives.

At Accenture Payments, we’re actively working with financial institutions, payments processors and other organisations like Retailers to transform their business to identify opportunities to create new customer experience, recapture projected lost payments revenue and to reduce costs. To find out how we can work with you to seize the digital opportunity, manage risk and drive profitability please do get in touch.