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Tuesday, December 10, 2024
Sharon Chew | Senior Vice President, Head of Customer Solutions, South-east Asia at Mastercard | Fintech Finance
Sharon Chew is a consumer financial services leader with over 20 years of experience across strategy, commercial management, and marketing, accelerating business growth at the intersection of sales and people development. Having spearheaded critical business transformations and led diverse teams through multiple business cycles, she is known for setting the direction through strategic leadership, effectively nurturing stakeholders, and visibly impacting bottom lines. Her business partners and stakeholders would describe her as a tough negotiator, but at the same time, reasonable, with the highest level of integrity that they will continue to partner with. Innately entrepreneurial, she not only defines the big picture but also connects the dots between developing the strategy and working across multiple stakeholders to deliver on it. She curates solutions by brainstorming with team members, deconstructing ideas and business plans, and creatively finding solutions by leveraging analytics, customer insights, and the expertise of people and teams. Having led teams across Asia and Europe, she harnesses a keen sense of business agility, empathy, and inclusiveness, which she leverages to nurture cross-cultural teams and navigate complex problems. On a leadership front, she is known to be a talent magnet and someone who sets high standards for her team but never fails to stand before them in the face of obstacles and alongside them in the face of competition. A leader and a comrade. As part of a rare breed of women who have navigated the journey toward C-level leadership in the financial services sector, she understands the unique challenges, which has led her to being an advocate for growing the talent base in Asia, particularly female talent. Deeply committed to the cause, she has, for the past 10+ years, proactively mentored and trained aspiring professionals seeking to scale. Sharon was Senior Vice President of Loyalty Solutions, Asia-Pacific at MasterCard, and Vice President, International Growth Strategy at American Express. Sharon Chew joined American Express in 2023. Sharon Chew has a Bachelor of Arts in Sociology and Japanese Studies from National University of Singapore.

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