Smarsh UK Study Shows AI Communications Surge Across Financial Services as Compliance Gaps Emerge
April 29 2026
New research from Smarsh®, the global leader in communications data and intelligence, reveals that generative AI has rapidly evolved from an emerging tool to a fixture of daily working life for UK financial services and insurance professionals – with 61% now using it every day. However, as AI tools become embedded in all areas of work, organisations’ are struggling to keep pace with the need to monitor and govern the resulting content, creating new and potentially significant compliance risks.