FF News Logo
Saturday, May 24, 2025
M2020 Europe Media banner eu 728x90_ design 3
Pat Phelan

About Pat Phelan

https://gocardless.com/
Pat Phelan has a strong background in customer success and leadership roles within various companies in the Fintech and technology industry. Pat has experience in managing customer success teams, developing client relationships, and driving business growth. With a solid educational background in marketing and business, Pat has consistently excelled in roles such as Managing Director, Chief Customer Officer, and VP of Customer Success. Currently serving as a Board Member at casavi GmbH and a Member at Forbes Business Development Council, Pat Phelan continues to share insights and expertise in the industry. Versatile, creative and results driven SaaS executive with experience of building, operating and growing global teams on behalf of European and US based SaaS organisations. Leadership of cross functional/cross regional customer organisations serving Fortune 500 customers. Implemented and consistently oversaw double digit improvements in profitability, customer retention and revenue generation across account management, technical enablement, professional services and after launch support. - Business Development - Budget Forecasting & Capacity Planning - Strategic Planning & Execution - EMEA Customer Revenue & Profit Growth - Building & Developing Regional Teams - New Service Development & Execution - Complex Change Management & Execution - Cross cultural L&D strategy development - Process Technology Introduction

News