About Martin Wilson

An experienced CEO, NED and board level director with a proven record of delivering growth through turnaround and transformation, improving operational performance and by getting things done with clarity, certainty and speed. A delivery focused change agent with a proven ability to develop business strategies and lead teams to deliver to challenging targets. A customer focussed business leader with a wide network in government, banking and IT. Martin has delivered ambitious global strategies for growth in both B2B and B2C markets. He has transformed companies in to successful international commercial enterprises, launched 3 businesses in M- and E- commerce, dramatically raised performance and transformed levels of customer satisfaction. He has also radically reduced cost of operation and tripled revenues in complex, never fail business environments. A background in both public and private sector, Martin enjoys the challenge of change and improving customer service. He revitalises businesses with a focus on the customer, outstanding service and profit. He is skilled in organisation design, culture and process resulting in a delivery focussed, commercial and successful enterprise. As CEO of Luup he led a transformation that took the company to a leading global position in the market whilst also bringing in new investment from the Middle East. At VocaLink, he led the company from a domestic utility to an international, profitable commercial enterprise. Directorships include: NED OfGem 2012 - Present Director Luup 2010 - 2013 Chairman Digital Payments Ltd 2005 - 2007 Chairman OneVu Ltd 2009 – 2010 NED MoniLink Ltd 2008 – 2009 NED OneVu 2004 – 2007 Director Money Transfer International 2010 - 2013 Director Voca/ VocaLink 2003 - 2010 Specialties: CEO; COO; NED; Business turnaround; Transformation; Organisation change; M- and E-commerce; Programme management; IT; Payments; BACS; ATM switching; Public sector; Revenue growth; Branding; Outsourcing; Managed services; BPO.