About Justin DiPietro

Glia, the leading platform for intelligent banking interactions, today announced it will offer its more than 700 bank and credit union clients a contractual guarantee against AI hallucinations being presented to customers or members on its Banking AI platform. Glia also now guarantees zero impact from prompt injection attacks on its platform — malicious attempts to trick customer or member care AI into providing information or performing tasks it shouldn’t.

Glia, the leader in AI interactions for banking, today announced its next-generation Voice AI at the company’s annual industry event, Interact 2025. The Voice Glia Virtual Assistant (GVA) now delivers more natural, lifelike AI voices, with real-time responsiveness twice as fast as the next industry alternative— matching the pace of human conversation.

Glia, the leader in unifying AI and human agents to automate and elevate customer interactions, today announced the appointment of Rei Kasai as Chief Product Officer (CPO). Rei will spearhead Glia’s next phase of innovation, focusing on scaling its platform across financial services.

Glia, the leader in customer interaction technology, has extended the powerful capabilities of its Responsible […]

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, […]

Glia, the leading provider of Digital Customer Service (DCS), today announced a voice banking solution […]

Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve […]