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About Jonathan Ruston

https://rfi.global/

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RFI Global research shows UK SMEs are dissatisfied with proactive advice from banks, with Jonathan Ruston highlighting demand for personalised mobile banking, better funding access, and fintech adoption.

Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

September 16 2025

UK SMEs (Small and Medium-sized Enterprises) and micro businesses continue to be dissatisfied with the level of proactive advice and personal service they receive from their main bank, according to new research from RFI Global.

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